Sorry if this isn’t allowed.
The other week I noticed my washing machine wasn’t draining properly so I removed the drain hose and cleaned it out, then reinstall it. I ran it once no problem…but the second time it must’ve backed up, and when I came home from the store it was raining in my downstairs living room.
Called the plumber, they called water restoration. The water restoration lady called my insurance company, told them what happened, and had me sign some documents. Basically they were forms that gave them authorization to do the work and how much it would cost ($3k-8k).
They started work today and oh my god is it a lot. The house is unlivable, so Monday I’m going to ask insurance to provide a hotel.
Contractors need to come in and replace probably 70% of my floors. All from one leak.
How much B.S should I expect from my insurance? I don’t want to be liable for anything. Kind of feel I was a bit railroaded by water restoration lady, but I also feel like if SHE called the insurance on my behalf and they didn’t give her the okay to start ripping stuff out then they would’ve have started so quick.
So yeah, what can I expect moving forward?