Sold a house in AZ, gas not changed to seller’s name until almost two months later

We recently sold a house near Phoenix. We called to switch everything over (I clearly remember my husband did this, I was sitting next to him), but the gas didn’t get changed from our name and we got another bill about 1.5 months after closing. Buyers are real estate agents and they changed everything into their names except the gas apparently. They have been enjoying the pool heated (we found them on Instagram) so the gas bill during that time period is super high. Southwest Gas will not work with us at all even after escalating, they simply say we are responsible so we paid to make sure our credit wasn’t damaged. I’ve reached out to the buyers multiple times requesting reimbursement and provided the bills, with no response. We will file in small claims court (we and the sellers live in WA), but are there any other options? Please no second guessing about what we should have done at this point, just looking to see if anyone has suggestions / has experienced something similar. TIA

submitted by /u/Forsaken_Mammoth6830
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We recently sold a house near Phoenix. We called to switch everything over (I clearly remember my husband did this, I was sitting next to him), but the gas didn’t get changed from our name and we got another bill about 1.5 months after closing. Buyers are real estate agents and they changed everything into their names except the gas apparently. They have been enjoying the pool heated (we found them on Instagram) so the gas bill during that time period is super high. Southwest Gas will not work with us at all even after escalating, they simply say we are responsible so we paid to make sure our credit wasn’t damaged. I’ve reached out to the buyers multiple times requesting reimbursement and provided the bills, with no response. We will file in small claims court (we and the sellers live in WA), but are there any other options? Please no second guessing about what we should have done at this point, just looking to see if anyone has suggestions / has experienced something similar. TIA submitted by /u/Forsaken_Mammoth6830 [link] [comments]

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