My water heater burst and leaked to my downstairs neighbor in condo

Before this happened, I had drain flies for weeks and after a ton of cleaning was convinced something was going on downstairs…but the owner doesn’t actually live there.

So I called my HOA to help solve the root cause of the drain flies and it just so happened that my hot water stopped the night before they were to come.

When he came and inspected for drain flies he also took a look at my water heater and said it’s leaking, shut it off, and I got it replaced literally the next day.

But the drain flies persisted and insisted the downstairs neighbor be checked out. HOA finally got ahold of him and he came and then came running upstairs saying I’ve damaged his place.

We both have water heaters that are in an outside storage unit next to the front door entrance. Mine is directly on top of his.

What he shows me is that the flooring on his front door has come up. At this point, I still can’t see inside, but besides being baffled at how water would travel from the storage unit to his interior, I apologize and schedule with HOA an initial restoration inspection.

Separately, the plumbing company also came out to inspect about the drain flies.

This is where I’m a little lost on what to do. They came and told me his unit is a filthy mess. Hasn’t been lived in for years and filled with trash like an episode of Hoarders. They told him to leave all his windows open to let it air out.

The plumber said he was hesitant to say the entrance damage was my fault, bc according to him the bathrooms and a bunch of other things needed to be gutted out and the front entrance is “the least of his worries with what’s the problem with that place “.

But restoration company did a moisture detection test on the front and says it’s relatively recent.

I really don’t know how to proceed. I’ve filed a claim with my home insurance but they have yet to actually speak to me and I’m trying to understand the process here.

If he lived in the unit and had let me know in a timely manner, I would have gotten it replaced as soon as I knew. But I only came to know bc my hot water stopped working. In fact, restoration company sees no water damage on my unit.

But he doesn’t live there, no tenants, and the place is so severely neglected it causes me drain flies.

Am I expected to pay for the repairs and hope insurance pays me back or does he pay and I pay him? Like this whole thing is extremely confusing on what’s supposed to happen or how to actually determine what damage was done by by water heater bursting. The parts on his storage unit and outside walls I totally get, but th3 interior damage I’m just not really convinced about based on what the plumber said.

submitted by /u/AngryBPDGirl
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Before this happened, I had drain flies for weeks and after a ton of cleaning was convinced something was going on downstairs…but the owner doesn’t actually live there. So I called my HOA to help solve the root cause of the drain flies and it just so happened that my hot water stopped the night before they were to come. When he came and inspected for drain flies he also took a look at my water heater and said it’s leaking, shut it off, and I got it replaced literally the next day. But the drain flies persisted and insisted the downstairs neighbor be checked out. HOA finally got ahold of him and he came and then came running upstairs saying I’ve damaged his place. We both have water heaters that are in an outside storage unit next to the front door entrance. Mine is directly on top of his. What he shows me is that the flooring on his front door has come up. At this point, I still can’t see inside, but besides being baffled at how water would travel from the storage unit to his interior, I apologize and schedule with HOA an initial restoration inspection. Separately, the plumbing company also came out to inspect about the drain flies. This is where I’m a little lost on what to do. They came and told me his unit is a filthy mess. Hasn’t been lived in for years and filled with trash like an episode of Hoarders. They told him to leave all his windows open to let it air out. The plumber said he was hesitant to say the entrance damage was my fault, bc according to him the bathrooms and a bunch of other things needed to be gutted out and the front entrance is “the least of his worries with what’s the problem with that place “. But restoration company did a moisture detection test on the front and says it’s relatively recent. I really don’t know how to proceed. I’ve filed a claim with my home insurance but they have yet to actually speak to me and I’m trying to understand the process here. If he lived in the unit and had let me know in a timely manner, I would have gotten it replaced as soon as I knew. But I only came to know bc my hot water stopped working. In fact, restoration company sees no water damage on my unit. But he doesn’t live there, no tenants, and the place is so severely neglected it causes me drain flies. Am I expected to pay for the repairs and hope insurance pays me back or does he pay and I pay him? Like this whole thing is extremely confusing on what’s supposed to happen or how to actually determine what damage was done by by water heater bursting. The parts on his storage unit and outside walls I totally get, but th3 interior damage I’m just not really convinced about based on what the plumber said. submitted by /u/AngryBPDGirl [link] [comments]

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