Need to warn people out there about the escrow process. Let’s start with the first part:
Agents- know that if you bring your clients to see a house here, you will not get commission and will not be represented. Even if they say in the beginning that you do get commission.
The offer. If you see a home you like, make sure your offer includes in writing the things you assume are included (because Lennar will go in and take them out, or will add extra costs for things that are already inside the house). I know right, I thought “everything is included” as the tag line says. Not true. So for example, I would list in the offer to make sure it includes the solar panels, alarm system if your house has one on display, all appliances currently inside the house, all appliances listed on the “everything’s included list” and attach a picture of said list.
Escrow- be aware that with escrow a lot of fees are inflated or vaguely added (what is 1k in builder fees? And a $500 notary?) our closing cost fees were almost 20k, and they will not fix much for you. Compare this with another seller, Shea, who we know someone bought, closing costs were only $5k. Also they make you pay for the transfer fee. Get in writing as part of your offer that they pay for transfer fees, and also that escrow fees won’t be over whatever you’re comfortable with (if you can). Also their escrow department takes forever to respond. Keep this in mind if they have a loan period contingency.
Walkthroughs – they have one walkthrough for you to identify any issues with the house so they can fix it- they will assign a day to do this that can’t be moved around, surely so that customers are less likely to show up. Their final walkthrough is supposed to make customers “happy” with the final condition of the house. After our final walkthrough and signature approving final state of the house, construction actually went in to remove an appliance that was supposed to already be included. You don’t expect that to happen.
I don’t think the employees are bad people, I think it’s just that nobody knows what they’re doing and that there’s no transparency.