I was signed a contract to buy a new house and I got pre-qualified. One week later,I notice lender I’m not qualified for loan due to I’m laid off, I’m not able to afford this house. This Tuesday the lender call me and tell me they had denial letter and they will send me at night. I wait until next day, still got nothing. Then I keep asking them to send me denial letter, but they didn’t. Even they lie to me said the denial letter is on portal. Now the loan officer block my phone number and do not respond my email. I need denial letter to get my deposit back from builder. What can I do? Any help would be much appreciated!
By the way, the lender and builder are same companies (different name)